Cookie Policy
Last updated: 9 October 2026 · For etx.ae, app.etx.ae, support.etx.ae and command.etx.ae.
This page explains the cookies and similar local-storage keys that ETX (Emara Tax Expert), a product of KWS Fintech Services LLC-FZ, uses on its websites, and how you can control them.
What is a cookie?
A cookie is a small text file your browser stores so a website can remember something between pages or visits — for example, that you are signed in, or that you have already seen a notice. We also use the browser's localStorage for the same purpose; it is treated the same way as a cookie in this policy.
The cookies we use
| Name | Purpose | Lifetime | Type |
|---|---|---|---|
token / etx_support_token | Keeps you signed in to app.etx.ae / support.etx.ae. Issued by our login endpoint; without it the app cannot work. | 7 days | Essential |
etx_u | Non-sensitive profile hint (your name, email, phone, company name) shared across .etx.ae so the Izza website chat skips the sign-up form for logged-in users. | 7 days | Essential |
etx_cookies | Remembers whether you accepted "all" or "essential only" so this banner doesn't ask again. | 1 year | Essential |
etxChatConsentV2 localStorage | Stores the name, phone and company you gave the Izza chat, so you don't have to type them again on the next visit. | Until cleared | Essential |
etx_legacy | Lets you switch command.etx.ae between the classic and new UI. | 1 year | Essential |
_ga, _ga_* | Google Analytics 4 — counts visits and tracks which pages are read, in aggregate. Only set if you accept "All cookies". | 2 years | Optional · Analytics |
We do not use third-party advertising or re-marketing cookies. We do not sell or share your browsing data.
How to change your choice
Click one of the buttons below to update your preferences. If you click "Essential only" we clear any analytics cookies that were set previously.
You can also delete cookies directly from your browser (Settings → Privacy → Clear browsing data). Essential cookies will be set again next time you sign in or accept this notice.
Who to ask
Questions? Email support@etx.ae or WhatsApp +971 54 577 7243.