Terms of service the rules of using ETX.
ETX terms of service. Plain-English rules covering accounts, billing, acceptable use, liability, and termination.
Plain English where possible. The legal team has reviewed every word.
1. Who we are
ETX is a product of KWS Fintech Services LLC-FZ, registered in Meydan Free Zone, Dubai, UAE. By using ETX you agree to these terms.
2. Your account
You're responsible for activity under your login. Don't share credentials. Use a strong password. Enable 2FA.
3. Subscription & billing
- Plans are monthly or annual. Annual saves 17%.
- Billed in advance via Stripe.
- 14-day free trial on all paid plans, no card required.
- Cancel any time. No refunds on partial months.
4. Acceptable use
Don't: reverse-engineer, resell access without our partner agreement, use ETX for illegal activity, attempt to access other tenants' data.
5. Our liability
ETX prepares filings based on your data. You are legally responsible for the accuracy of what you submit to the FTA. We will not be liable for FTA penalties resulting from misclassified or omitted data on your side. Our maximum liability is capped at fees paid in the previous 12 months.
6. Termination
Either side may terminate with 30 days' notice. We may suspend immediately for material breach (non-payment, fraud, misuse).
7. Governing law
UAE law. Disputes settled by Dubai Courts.
8. Changes
We may update these terms. We'll email you 30 days before any material change. Continued use after the effective date means acceptance.